Satisfaction Guarantee
At Brandly, we strive to simplify your online ordering process but at the end of the day, we want you to love the end product. We pay special attention from the beginning of our relationship setting up your "on-brand" templates and consulting with the brand custodians and other stakeholders in reviewing your first orders for color accuracy and finish. But it doesn't end there. Every order at Brandly is reviewed by our quality team for typos and other artwork issues before it gets sent to press.
Our simple promise:
Love our work, or we'll make it right, or refund your money if we can't.
Printing Defects
If you find defects in our printing and report them within 21 days of delivery, we'll promptly provide a free reprint upon verification.
Send us a photo
A photo typically suffices, but in some cases, we'll cover the return shipping for a swift resolution.
Refunds
If we cannot achieve a good outcome by replacing the order, Brandly will refund all or part of the original cost.
Delays
We are not responsible for shipping delays or issues beyond our control. If a delay results from your failure to approve a proof and requires expedited shipping to meet your timeline, we may charge you for the expedited shipping.
Satisfaction Guarantee
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At Brandly, we strive to simplify your online ordering process but at the end of the day, we want you to **love** the end product. We pay special attention from the beginning of our relationship setting up your "on-brand" templates and consulting with the brand custodians and other stakeholders in reviewing your first orders for color accuracy and finish. But it doesn't end there. Every order at Brandly is reviewed by our quality team for typos and other artwork issues before it gets sent to press.
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